Response time from Histwar.com ?

[Shako743]

Hi,
         Im a returning player having been playing with the demo version on and off for a while. I decided to  buy the Chappe Pack version of  the game recently. I was 3/4 way through the order process to  get my download when  I received the message : Transaction already processed (your payment has not been processed). We apologize for not being able to process your request, please call the merchant to complete the order.

   Order ref: 224356

   Having sent 2 messages to ask for help/guidance, Im still waitng for a response. What do I do  now ? Sorry for posting in this thread, I thought I may get a faster response? 
                                                                                      Shakop743

[zu Pferd]

Hi Shako,

I'm not the administrator, just a Histwar buddy.
Did you see the purchase amount on your Credit Card ?
If not, do try again.  If you should run into the problem again send an e-mail to J M Mathe' directly.
I bought several games with 'download' and the same thing happened to me as well...   

[JMM]

Just to say Shako743 got his package several days ago.. All is fine...
THX  zu Pferd...

JMM