Installation Error - Solved

[Duke of Earl]

Bonjour Monsieurs,

Cannot install game (Emperor Edition) from CD to my Desktop PC with WIN XP and AVG 9.0 anti-virus installed.  

Cause unknown, cannot solve problem, websearch included.

Here are error messages:

1. ASTRUM INSTALLER (in the same box):

Checksum mismatch. the installation is corrupt or has been tampered with. If you downloaded this file from the internet, try downloading it again

2. ASTRUM INSTALLER (in the next box):

Couldn't read TOC. Aborting.

Prior successful install on Toshiba laptop with WIN VISTA and AVG 9.0.  

Cordialement, DoE

[AJ]

Researching right now, Hook might know PM him

[AJ]

Mike Sawatzky

 Posted: 3/17/2009 Quote message  
 

 

Hello again Marc,

this time im having problems installing Artisteer.2.0.2.15338 when i downloaded it from your site via and also another site as well.

the error messages are exactly as follows....



1. ASTRUM INSTALLER (in the same box):

Checksum mismatch. the installation is corrupt or has been tampered with. If you downloaded this file from the internet, try downloading it again

2. ASTRUM INSTALLER (in the next box):

Couldn't read TOC. Aborting.
after this that is it, wont let me run the set up program..
any leads? My AVG definitions are updated and all.

Cheers,
Mike
 
  
Marc Smith

 Posted: 3/17/2009 Quote message  
 

Are you using a download manager?

Also, you might want to turn off virus scanners and malware scanners when downloading and installing the software.
    
DJ

 Posted: 3/19/2009 Quote message  
 

 hello,

Thanks for your advice, did a complete install of Vista, was the only way to get rid of the virus and then I reinstalled Artisteer, All ok now.
 

Duke this is a post on a Geek web site. I would do a Virus Scan & then try installing with AVG disabled

[AJ]

Let me know!!!

[Duke of Earl]

Bonjour ajlewisbrookes,

Hope everything is good there in Paulsbo .... nice town .....  

I have uninstalled AVG 9.0 and tried to install HWLG from CD, but no luck .... same result ....

I am still trying, but if I keep this up, my PC might explode (or my registry get tangled-up) ....  

I suspect a WIN XP configuration problem, but don't know what it is ....  

Never had this problem installing any of my other game apps .... and there are quite a few ....  

Cordialement, DoE

[AJ]

Poulsbo is a beautiful town, almost like living in a Norwegian Fjord. Sorry about your problem , if I find out anything else I will let you know

[Duke of Earl]

Poulsbo is a beautiful town, almost like living in a Norwegian Fjord. Sorry about your problem , if I find out anything else I will let you know

Bonjour Msr. ajlb,

Yeah, Silverdale's not too bad either .... 

Cordialement, DoE (former owner of 'Kitsap Cadillac')

[AJ]

My son had surgery in Silverdale this morning. Small World Ehh 

[Hook]

I just did a successful install from the CD on an XP machine without problems.

It appears that the CD contains the same file we downloaded.  I just opened the CD and double clicked on the file. The installation went normally, and I was able to run the game.

If you suspect a virus, and your current virus scanning program can't find it, try an online scan.  This one found and removed a virus that McAfee and AVG couldn't find.  I'm now using their security suite.

http://www.eset.com/online-scanner

Hook

[Broadsword]

Bonjour ajlewisbrookes,
Hope everything is good there in Paulsbo .... nice town .....  

There's a quaint little Anglo-European style pub in Paulsbo I used to have a pint and a lunch in on my business visits to that town -- it's upstairs over the row of shops on the main street downtown. Can't recall the name.

[AJ]

Tizley's. They have just opened a Brit pub too the "Hare & Hounds". It has a Brit Phone Box outside

[Duke of Earl]

I just did a successful install from the CD on an XP machine without problems.

It appears that the CD contains the same file we downloaded.  I just opened the CD and double clicked on the file. The installation went normally, and I was able to run the game.

If you suspect a virus, and your current virus scanning program can't find it, try an online scan.  This one found and removed a virus that McAfee and AVG couldn't find.  I'm now using their security suite.

http://www.eset.com/online-scanner

Hook

Bonjour Msr. Hook,

AVG 9.0 scan = 0 infections

ESET online scan = 1 infection

I don't suspect a virus .... I'm trying to install from an external CD/DVD unit .... Mad Dog Combo MD 52X16C .... driver may need to be updated  (Version 5.1.2535.0 from 7/1/2001) ....  

However, seems that Mad Dog Multimedia is no longer in business (folded in 2008) .... and my internal cd/dvd drive is screwed up .... nuts! ....  

Cordialement, DoE

[Duke of Earl]

Bonjour Monsieurs,

Replaced faultyToshiba-Samsung internal Drive + some flat cable, with 2 new Toshiba-Samsung internal drives ... ditched the Mad Dog external drive .... HWLG loaded onto Win XP PC from CD ....  

Hardware problem all along, as I suspected ....  

Cordialement, DoE

[AJ]

Glad it's sorted Duke, Damn Computers ehh

[HHFD50]

I do not have any faulty hardware, am running Vista and can not install the game. I got the same Checksum message and my game was delivered via down load. What can I do? Thanks!